Evolution Gaming
Evolution Gaming offers in-game live chat support for any errors or disputes that may occur during gameplay.
To access support, click the headset icon in the lobby or within the in-game chat window.
Clearly explain the issue to the live agent.
If you're advised to contact BetKudos support, be sure to request a “Case ID” from the Evolution agent and provide it to our team for further assistance and resolution.
Pragmatic Play Live
Pragmatic Play Live offers 24/7 live chat support to assist with any questions or technical issues.
Click the headset icon located in the top-right corner of your in-game screen or within the chat window.
Provide a detailed explanation of your issue and allow time for the agent to respond.
Their support team will assist in resolving the matter directly.
Other Providers
If you experience a technical issue with games from other providers on BetKudos, please take note of the following details:
Time of the issue
Game title
Currency pair used
Bet ID (if available)
Once you have this information, please contact our Customer Support team with a description of the problem, and the information you collected.