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Proof of Address: Accepted Documents

Gregg avatar
Written by Gregg
Updated over 8 months ago

Please note that BetKudos' Compliance Team reserves the right to request additional documentation at any time.

Accepted Proof of Address Documents:

These documents are acceptable as proof of address:

  • Utility Bill: e.g. electricity, gas, or water bill)

  • Bank or Credit Card Statement: If your statement does not meet our requirements, our support team will notify you.

  • Council Tax, Municipality Bill, or Government-Issued Tax Letter

  • Official Letter from Your Employer or Educational Institution: Must confirm your address, and be signed and stamped.

  • Tenancy Agreement Letter

  • Bank Reference Letter
    Must meet the following criteria:

    • Written in English

    • Includes the bank’s contact details

    • States your full name and residential address

    • Specifies the account opening date and type of account

    • Shows the date the letter was issued

Unacceptable Proof of Address Documents

These documents are not acceptable as proof of address:

  • Mobile phone, internet, or TV bills

  • Purchase receipts

  • Medical bills

Document Requirements:

To ensure successful verification, please follow these guidelines:

  • Submit a clear photo or PDF of the original document — screenshots will not be accepted.

  • All documents must be issued within the past six months and presented in Latin (international) character format.

  • Your full name and current address must be clearly visible.

  • The issuing entity’s name and the date of issue must be shown.

  • The entire document must be visible in the image — no cropped or partial scans.

Need Help?

If you have any questions or need further assistance, our Customer Support team is here to help. Use the messenger in the bottom-right of the page to get live help, or email [email protected].

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